Installation Steps

Step 1: Obtain a CAC Reader

Step 2:CAC Reader driver

Step 3:DoD Certificates

Step 4:ActivClient

Step 4a:Update ActivClient

Step 5: IE adjustments

Log into a CAC enabled website now

Step 6: Signing Forms (Army)

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Now, the way this trial app works is once it is installed, it recognizes that you are on a Surface device and unlocks all the features for you. Therefore, you get everything just like the pre-installed app. This is also the recommended method to install Drawboard PDF from Drawboard themselves. What if I cannot install the trial. In addition, you can change view mode and layout of the document, share it via other apps, take physical print, and save the PDF as a new file using the options in the bottom app bar. Drawboard is available for PCs and tablets running Windows 8/8.1 and RT. Testing was carried out on Windows 8.1 Pro, 64-bit. Install Drawboard PDF from Windows Store. Drawboard PDF: Release Notes. Drawboard PDF: Locking your zoom settings. Drawboard PDF: How to switch the default unit of measurement. Drawboard PDF: Using the Microsoft Surface Dial with Drawboard PDF. Drawboard PDF: Re-arrange document tabs and pages. Drawboard PDF: Pen and ink settings. See all 39 articles. Follow the steps below to reinstall Drawboard PDF: First, uninstall the app. Press Win Key + type 'Drawboard'. Right-click the displayed title. Note: This step is important as Windows does not install the latest version of apps from the Microsoft Store if your version of Windows is out of date.

The Army has migrated to Adobe fillable forms. The Army Publishing Directorate began converting the Army's inventory of IBM Lotus forms to PDF in the first quarter of FY 2014. Lotus Forms and eSign software are no longer supported by the Army Publishing Directorate.

Per the Army Publishing Directorate (APD): 'As discussed in ALARACT 179/2014 and ALARACT 223/2014, IBM Lotus Forms Viewer and Silanis eSign software are no longer supported Army wide as of 1 October 2014. This software was removed from the Army Gold Master (AGM) images. If you currently have the software loaded, you should uninstall it from your computer as it is no longer licensed Army-wide. Prior to uninstalling the software, you should save the forms to PDF. If you don't have the full Adobe software consider a PDF printer like DoPDF.

Test your digital signature with the Portable Document Format - Fillable (PDF-F) link:

At the location where you need to sign, you should see a pink ribbon icon like this...

If you are not seeing the pink ribbon on the PDF (like these images)

Make sure you have Adobe Reader installed and set as the default PDF viewer. The Windows 8.1 & 10 built in PDF viewers will not work for digitally signing forms. Sometimes saving the file to your computer and working with that form rather than in the web browser will give you less problems.

Alternate / standalone download location: https://get.adobe.com/reader/enterprise

Windows users:

Problem 1: There is an issue on 'some' Windows computers with Adobe Reader DC installed when trying to sign forms. The error message people are seeing is 'Error encountered while signing: The Windows Cryptographic Service Provider reported an error: Key does not exist. Error Code: 2148073485'

Solution 1-1: Update your Adobe Reader DC by opening any PDF, click Help, then Check for Updates...

Solution 1-2: APDs solution is to uninstall Adobe Reader DC, Restart computer, download, install, and use Adobe Reader XI (Select Operating System, Language, and Reader 11.x.x).

Problem 2: When trying to sign a PDF-F, you receive this message 'The Windows Cryptographic Service Provider reported an error: The keyset is not defined. Error Code: 2148073497'

'The Windows Cryptographic Service Provider reported an error: The security token does not have storage space available for an additional container. Error Code: 2148073507'

you get a message something like this 'The smart card cannot perform the requested operation or the operation requires a different smart card':

Solution 2: Select the other certificate (if default was DOD CA-xx, try DOD EMAIL CA-xx) or vice versa.

How to set Adobe as the default PDF viewer in Windows 10:

1. Click on Windows Logo (lower left corner of screen) > Settings > System > Default Apps

2. Scroll down and select 'Choose default Apps by file type.'

3. Scroll down and look for '.pdf' on the left side, click on 'Microsoft Edge' to select, once 'choose an app' popup opens, select 'Adobe Reader,' Close the window

If you want to open / work on an any PDF files you need to have Adobe Reader installed on your Mac and make it your default PDF viewer. By default your Mac uses Viewer to open the PDFs, which will not work. Saving the file to your computer, then opening it is best practice.

Alternate / standalone download location: https://get.adobe.com/reader/enterprise

Mac OS 10.12.x (Sierra) through 10.15.x (Catalina) and now 11.1 (Big Sur) users need to make some adjustments in Adobe to be able to sign PDFs. This is only when using the native Apple Smart Card Ability and Adobe Reader, please verify these settings on your Mac:

Open an Adobe PDF file,

Select the words Adobe Reader (at the top of the screen)

Click Preferences

Under Categories, scroll down to Signatures

In the Creation and Appearance section, click More

Make sure Enable CryptoTokenKit framework support is checked.

You might also need to changethe Default Signing Format to CAdES-Equivalent

If you don't see these options, it could be you have an older version of Adobe Reader. Go to: https://get.adobe.com/reader and update your Adobe Reader

Legacy support for Lotus Forms and eSign is now provided only by the ECMS help desk at: army.ecmshelpdeskfcmp@mail.mil or 703-379-4805

CONGRATULATIONS, YOU HAVE NOW SUCCESSFULLY INSTALLED ALL NEEDED PROGRAMS ON YOUR COMPUTER.

Reader lets you sign PDFs and incorporate that signature into the file. If you are viewing a PDF on the web, download the PDF first before you sign it. Some documents have security applied that prohibits electronic signatures. Print such documents and then sign the printed copy.

Quickly fill and sign any PDF form online.

To sign a PDF document or form, you can type, draw, or insert an image of your handwritten signature. You can also add text, such as your name, company, title, or the date. When you save the document, the signature and text become part of the PDF.

Open the PDF document or form that you want to sign.

Click the Sign icon in the toolbar. Alternatively, you can choose Tools > Fill & Sign or choose Fill & Sign from the right pane.

The Fill & Sign tool is displayed. Click Fill and Sign.

The form fields are detected automatically. Hover the mouse over

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